{"id":31185,"date":"2025-11-13T19:14:52","date_gmt":"2025-11-13T19:14:52","guid":{"rendered":"https:\/\/dev.tradesilvania.com\/?post_type=docs&p=31185"},"modified":"2025-11-21T10:14:31","modified_gmt":"2025-11-21T10:14:31","password":"","slug":"how-do-i-complete-the-verification-process","status":"publish","type":"docs","link":"https:\/\/www.tradesilvania.com\/en\/frequent-questions\/my-account\/how-do-i-complete-the-verification-process\/","title":{"rendered":"How do I complete the verification process?"},"content":{"rendered":"

It’s important to correctly complete your personal information in the previous step in order to successfully complete this step. Names and surnames should be correctly and fully completed, if you have 2 surnames, both should be written in the order they appear in the document.<\/strong><\/p>\n

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Video verification is mandatory and must be completed within the application! We do not accept documents sent via email or chat.<\/div>\n

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Please read all the requirements and information carefully before starting the verification process.<\/p>\n

Before starting, please check that your device has a web camera, that it is clean and not scratched, and that access to the web camera has been allowed. Depending on the browser you are using, this access to the camera will appear as a notification.<\/p>\n

Make sure that the light is coming from in front of you, not from behind you, so that your face is clearly visible without background lighting.<\/p>\n

If you wear glasses in your ID photograph, wear them in the verification photo. If you don’t wear glasses in your ID photograph, don’t wear them in the verification photo.<\/p>\n


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Video: Identification Step WEB<\/strong><\/p>\n