{"id":27249,"date":"2025-02-13T09:42:51","date_gmt":"2025-02-13T09:42:51","guid":{"rendered":"https:\/\/dev.tradesilvania.com\/responsabil-clienti-departament-operational\/"},"modified":"2025-11-21T10:20:37","modified_gmt":"2025-11-21T10:20:37","slug":"responsabil-clienti-departament-operational","status":"publish","type":"post","link":"https:\/\/www.tradesilvania.com\/ro\/open-posts-in-careers-ro\/responsabil-clienti-departament-operational\/","title":{"rendered":"Responsabil Clienti \/ Departament operational"},"content":{"rendered":"
\n

Dac\u0103 e\u0219ti o persoan\u0103 c\u0103reia \u00eei place s\u0103 ajute clien\u021bii, s\u0103 ofere solu\u021bii rapide \u0219i s\u0103 comunice cu clien\u021bii \u00eentr-un domeniu financiar digital, te a\u0219tept\u0103m \u00een echipa Tradesilvania din Cluj Napoca!<\/p>\n

De asemenea, dac\u0103 e\u0219ti un profesionist cu experien\u021b\u0103, la Tradesilvania \u00ee\u021bi oferim permanent oportunit\u0103\u021bi de a-\u021bi dezvolta constant abilit\u0103\u021bile \u0219i de a atinge nivelul urm\u0103tor.<\/p>\n

Cerin\u021be pentru postul de manager clien\u021bi opera\u021bional<\/strong><\/h3>\n

Studii superioare absolvite, de preferin\u021b\u0103 \u00een domeniul economiei\/finan\u021belor bancare constituie un avantaj;<\/strong><\/p>\n

Minim 1 an de experien\u021b\u0103 \u00een domeniul bancar (de preferin\u021b\u0103 v\u00e2nz\u0103ri de produse financiar-bancare \u0219i\/sau premium) servicii sau produse);<\/p>\n

Cuno\u0219tin\u021be generale \u0219i interes demonstrat \u00een diverse domenii ale domeniului financiar;<\/p>\n

Abilit\u0103\u021bi excelente de comunicare \u0219i interpersonale;<\/p>\n

Orientare excelent\u0103 c\u0103tre nevoile clientului;<\/p>\n

Cuno\u0219tin\u021be de operare PC – Microsoft Office –<\/p>\n

Limba englez\u0103 – nivel avansat;<\/p>\n

O alt\u0103 limb\u0103 str\u0103in\u0103 constituie un avantaj<\/p>\n

Responsabilit\u0103\u021bi post-responsabilit\u0103\u021bi clien\u021bi opera\u021bionali<\/strong><\/h3>\n

Ini\u021biaz\u0103 \u0219i dezvolt\u0103 rela\u021bii cu clien\u021bii companiei, oferind consultan\u021b\u0103 privind utilizarea serviciilor \u0219i produselor companiei;<\/p>\n

Propune clien\u021bilor op\u021biuni de gestionare a serviciilor existente \u00een vederea optimiz\u0103rii utiliz\u0103rii produselor;<\/p>\n

Asigur\u0103 promovarea imaginii, serviciilor \u0219i produselor companiei.<\/p>\n

Monitorizeaz\u0103 calitativ \u0219i cantitativ portofoliul de produse pentru clien\u021bii din segmentele alocate;<\/p>\n

Contacteaz\u0103 clien\u021bii \u00een mod regulat, pe baza unui flux de lucru stabilit, at\u00e2t pentru opera\u021biunile de suport \u0219i mentenan\u021b\u0103, c\u00e2t \u0219i pentru dezvoltarea rela\u021biilor;<\/p>\n

Ofer\u0103 suport comercial pentru clien\u021bii existen\u021bi, contacteaz\u0103 clien\u021bii pentru detalii despre produse \u0219i servicii printr-un sistem de ticketing online.<\/p>\n

De asemenea, dac\u0103 e\u0219ti un profesionist cu experien\u021b\u0103, la Tradesilvania.com \u00ee\u021bi oferim permanent oportunit\u0103\u021bi de a-\u021bi dezvolta constant abilit\u0103\u021bile \u0219i de a atinge urm\u0103torul nivel profesional \u00eentr-o companie fintech \u00een continu\u0103 cre\u0219tere. evolu\u021bie.<\/p>\n

Pozi\u021bia este cu norm\u0103 \u00eentreag\u0103, la sediul companiei din Cluj Napoca, cu program normal.<\/p>\n<\/div>\n

Aplic\u0103<\/h4>\n

Trimite CV-ul t\u0103u la urm\u0103toarea adres\u0103 de e-mail\u00a0contact@tradesilvania.com<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

Dac\u0103 e\u0219ti o persoan\u0103 c\u0103reia \u00eei place s\u0103 ajute clien\u021bii, s\u0103 ofere solu\u021bii rapide \u0219i s\u0103 comunice cu clien\u021bii \u00eentr-un domeniu financiar digital, te a\u0219tept\u0103m \u00een echipa Tradesilvania din Cluj Napoca! De asemenea, dac\u0103 e\u0219ti un profesionist cu experien\u021b\u0103, la Tradesilvania \u00ee\u021bi oferim permanent oportunit\u0103\u021bi de a-\u021bi dezvolta constant abilit\u0103\u021bile \u0219i de a atinge nivelul […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[76],"tags":[],"class_list":["post-27249","post","type-post","status-publish","format-standard","hentry","category-open-posts-in-careers-ro"],"acf":[],"yoast_head":"\nResponsabil Clienti \/ Departament operational - Tradesilvania %<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tradesilvania.com\/ro\/open-posts-in-careers-ro\/responsabil-clienti-departament-operational\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Responsabil Clienti \/ Departament operational - Tradesilvania %\" \/>\n<meta property=\"og:description\" content=\"Dac\u0103 e\u0219ti o persoan\u0103 c\u0103reia \u00eei place s\u0103 ajute clien\u021bii, s\u0103 ofere solu\u021bii rapide \u0219i s\u0103 comunice cu clien\u021bii \u00eentr-un domeniu financiar digital, te a\u0219tept\u0103m \u00een echipa Tradesilvania din Cluj Napoca! 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